It’s only when you have a real rapport with your clients that the most rewarding work starts, and the benefits of your services are felt at a deeper level.

And it’s only when you have a truly cohesive team that your entire practice is able to support the overall business objectives and partners and managers are able to perform at their best.

Communication and interpersonal skills play a key role in forming these internal and external relationships. Our specialist courses for professionals are focused on developing these skills.

These practical workshops, designed for client facing staff and leaders at all levels, explore the art of effective communication and how to gain trust and build affinity with clients and colleagues. The results are powerful and long lasting.

These courses can be combined with individual or group coaching to help the professionals embed their new skills effectively into their practice.

Subjects include:

  • Working Effectively for Professionals
  • Presenting with Confidence and Impact
  • Relationship-Based Business Development for Professionals
  • Emotional Intelligence in Client Account Management
  • Client Interpersonal Skills for Accountants
  • Client Interpersonal Skills for Lawyers
  • Coaching Skills for Financial Planners
  • Advanced Coaching Skills for Financial Planners
  • Working Effectively for Financial Planners
  • Working Effectively for Lawyers
  • Difficult Conversations for Lawyers
  • Negotiation and Influence for Lawyers

For a full list and more information about each module please visit our Specialist Courses for Professionals page.

Our training modules can be combined and tailored to suit each firms’ particular needs.

The training workshops are interactive and practical; mixing theory with conversation exercises. The workshop can be delivered either virtually or in-person and can be tailored to reflect the specific business development challenges and opportunities within your organisation.

Participants will also receive access to Quiver Management's Online Academy, where they can revisit the key models, tools and techniques following the workshop.

Costs and payment

The cost for a standard inhouse one-day course is £2,600 (where no tailoring is required).

Notes:

  • The fee will be invoiced when the course has taken place.
  • Please add VAT and expenses to the above fee.
  • Where a significant amount of tailoring is required additional course design costs may need to be added.
  • Payment is due 2 weeks after invoice date. 

As most of our courses include a number of conversation exercises, where the trainer also observes and provides feedback, we recommend the number of participants per workshop to be between 6 and 12.

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