It’s only when you have a real rapport with your clients that the most rewarding work starts, and the benefits of your services are felt at a deeper level.

And it’s only when you have a truly cohesive team that your entire practice is able to support the overall business objectives and partners and managers are able to perform at their best.

Communication and interpersonal skills play a key role in forming these internal and external relationships. Our specialist courses for professionals are focused on developing these skills.

These practical workshops, designed for client facing staff and leaders at all levels, explore the art of effective communication and how to gain trust and build affinity with clients and colleagues. The results are powerful and long lasting.

These courses can be combined with individual or group coaching to help partners and management teams embed their new skills effectively into the practice.

Subjects include:

  • Coaching Skills for Financial Planners
  • Client Interpersonal Skills for Accountants
  • Client Interpersonal Skills for Lawyers
  • Presenting with Impact
  • Mentoring Professional Talent
  • Effective Communication
  • Assertiveness

For a full list and more information about each module please visit our Specialist Courses for Professionals page.

Our training modules can be combined and tailored to suit each firms’ particular needs.

The training workshops are interactive and practical; mixing theory with conversation exercises. The participants will also receive a course workbook with descriptions of the models and techniques shared during the workshop.

Costs and payment

The cost for a standard inhouse one-day course is £2,600.


  • The fee will be invoiced when the course has taken place.
  • Please add VAT and expenses to the above fee.
  • If a significant amount of tailoring is required additional course design costs may need to be added.
  • Payment is due 2 weeks after invoice date. 

As most of our courses include a number of conversation exercises, where the trainer also observes and provides feedback, the typical number of participants per workshop is between 6 and 12.

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