Good communication skills are key to success in work, life and relationships. Indeed, research usually rates communication skills as the most important skill in the workplace.
This 1-day workshop will give you an understanding of how communication works, what gets in the way and provide a practical tool set to help you communicate more effectively with clients and colleagues.
The session will be interactive and practical; mixing theory with conversation exercises. All participants receive a course workbook with descriptions of the models and techniques shared on the day.
- How communication works
- Understanding the receiver / audience
- Barriers and filters in communication
- Effective listening
- Communicating with purpose
- Communicating with different personalities
- The importance of verbal and non-verbal communication
- Building rapport to improve communication
The cost for non-members of the Law Society of Scotland is £345 plus VAT per person
The cost for Scottish Solicitors is £295 plus VAT per person.
Members of The Law Society of Scotland should book their place(s) directly with the Society by following this link to register.
To book more than one place, enquire about bespoke and/ or in-house training please email CPD@lawscot.org.uk